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  1. Home
  2. Visit us

Visit us

24-hour reception (with ticket sales 09:00 – 21:00) NOTE! Due to a strike in the hotel, our opening hours and offers have changed.  Read more

Visiting time booking 09.00 – 15.00 (please make an appointment in advance)

Email: stiklestad@museenearven.no or hotell@stiklestadhotell.no
Telephone: 74 04 42 00

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Privacy policy

The privacy policy is about how this website collects and uses information about visitors. The declaration contains information you are entitled to when information is collected from our website, and general information about how we process personal data. The legal owner of the website is responsible for processing the company's personal data. It is voluntary for those who visit the websites to provide personal information in connection with services such as receiving newsletters and using the sharing and tips service. The basis for processing is consent from the individual, unless otherwise specified.

1. Web analysis and cookies

As an important part of the work to create a user-friendly website, we look at the user pattern of those who visit the website. To analyze the information, we use the analysis tool Google Analytics. Google Analytics uses cookies (small text files that the website stores on the user's computer), which register the user's IP address, and which provide information about the individual user's online movements. Examples of what the statistics give us answers to are; how many people visit various pages, how long the visit lasts, which websites the users come from and which browsers are used. None of the cookies enable us to link information about your use of the website to you as an individual. The information collected by Google Analytics is stored on Google's servers in the USA. Information received is subject to Google privacy policy. An IP address is defined as personal data because it can be traced back to a specific piece of hardware and thus to an individual. We use Google Analytics' tracking code which anonymizes the IP address before the information is stored and processed by Google. Thus, the stored IP address cannot be used to identify the individual user.

2. Search

If the website has a search function, it stores information about which search terms the users use in Google Analytics. The purpose of the storage is to make our information offer better. The usage pattern for searches is stored in aggregated form. Only the search term is stored, and they cannot be linked to other information about the users, such as the IP addresses.

3. The share/tip service

The "Share with others" function can be used to forward links to the website by e-mail, or to share the content on social networks. Information about tips is not logged with us, but is only used there and then to enter the tip with the online community. However, we cannot guarantee that the online community does not log this information. All such services should therefore be used wisely. If you use the email function, we only use the provided email addresses to forward the message without any form of storage.

Newsletter

The website can send out newsletters via e-mail if you have registered to receive this. In order for us to be able to send e-mails, you must register an e-mail address. Mailchimp is the data processor for the newsletter. The e-mail address is stored in a separate database, is not shared with others and is deleted when you cancel the subscription. The email address is also deleted if we receive feedback that it is not active.

5. Registration, form

The website may have a form for registration, a contact form or other forms. These forms are made available to the public to perform the tasks they are intended to do. The registration form is for visitors to sign up or register. The contact form is for visitors to easily send a message to the website's contact person. We then ask for the name of the submitter and their contact information. Personal information we receive is not used for purposes other than responding to the inquiry. The form is sent as an email via Mailgun as a third-party solution. The entire submission is stored at Mailgun for 24 hours. Between 24 hours and 30 days, only the mail header is kept before the submission is deleted after 30 days. The reason for this storage is to confirm whether e-mails are sent from the website and forwarded to the correct recipient. When the e-mail has been received by the recipient, it is up to the recipient to determine the need for data processing of the e-mail.

6. Site and service functionality

Cookies are used in the operation and presentation of data from websites. Such cookies may contain information about the language code for the language selected by the user. There may be cookies with information that supports the load balancing of the system so that all users are ensured the best possible experience. For services that require logging in or searching, cookies can be used to ensure that the service presents data to the right recipient.

7. How to handle cookies in your browser

On www.nettvett.no you can read about how you set the browser to accept/reject cookies, and get tips for safer use of the internet.
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Visit

The reception is staffed 24 hours a day.

Stiklestad avenue 350, 7656 Verdal
(See in map)

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The Swan label

Contact

stiklestad@museenearven.no
74 04 42 00

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